Get in Touch.
We’re here to answer your questions. Reach out via email, phone, or the contact form below. Our team responds within 24 hours.
General Inquiries
General questions about ArchetypeID platform and vision.
hello@archetypeid.com
+1 (404) 555-0123
Mon-Fri, 9AM-5PM EST
Sales & Demos
Enterprise demos, licensing, and pricing structure inquiries.
sales@archetypeid.com
+1 (404) 555-0124
Mon-Fri, 8AM-6PM EST
Support & Tech
Technical support, security audits, and implementation assist.
support@archetypeid.com
+1 (404) 555-0125
24/7 Email & Critical Phone
Send us a Message
Fill out the form below and our team will get back to you promptly.
We respect your privacy. Your information will only be used to respond to your inquiry.
Our Offices
Visit us at our headquarters or connect with our distributed team.
Atlanta, GA
Suite 400, Atlanta, GA 30308
Remote First
Our Response Commitment
General Inquiries: 24 Hours
Initial routing and response timeframe for general mail.
Sales Inquiries: 4 Business Hours
Priority handling for enterprise demonstration requests.
Technical Support: 2 Business Hours
SLA-backed response for production infrastructure issues.
Who You'll Be Talking To
Your inquiries are handled by our dedicated team of behavioral specialists and architects, led by our customer success leadership.
Elena Pinakatt (CMO)
Sales & Demos Lead
Craig Stilwell (CRO)
Partnership Lead
Frequently Asked Questions
Quick answers to common contact queries.
For the fastest routing, use the Send us a Message form on this page. It automatically categorizes your inquiry and assigns it to the relevant department head.
We aim to respond to all general inquiries within 24 business hours. Enterprise sales inquiries typically receive a response within 4 business hours.
Yes. You can click the "Request a Demo" button in the footer or header to access our direct scheduling calendar for a 30-minute behavioral infrastructure briefing.
Absolutely. All enterprise contracts include dedicated Customer Success Architects who provide ongoing strategic alignment and technical optimization support.
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